BuildRight Accountants ("we", "us", "our") is committed to protecting your personal data. This policy explains what information we collect, why we collect it, how we use it, and the rights you have over it under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Who we are
BuildRight Accountants, 72 St James Road, Blackburn, BB1 8ET. We are the data controller for the personal data described in this policy. You can contact us at info@buildrightaccountant.co.uk or 0739 8888594 with any privacy questions.
We are registered with the Information Commissioner's Office (ICO) as required for businesses that process personal data.
What personal data we collect
Depending on how you interact with us, we may collect:
- Contact details you give us through our website form, by email or by phone: name, business name, email address, phone number, and details of your enquiry.
- Information you provide as a client, in order for us to carry out accountancy, tax, bookkeeping or payroll services: financial records, business documents, HMRC correspondence, and identity verification documents required for anti-money laundering checks.
- Basic technical information from visiting our website, such as pages viewed, generated automatically by standard web server logs.
How we use your data
We use your personal data to:
- Respond to enquiries made through our contact form or by phone/email.
- Provide the accountancy, tax, bookkeeping and payroll services you've engaged us for.
- Meet our legal and regulatory obligations, including anti-money laundering checks, HMRC reporting, and our ACCA professional obligations.
- Maintain records as required by law and by our professional body.
Our legal basis for processing is typically performance of a contract (once you're a client), compliance with a legal obligation (tax and AML law), or legitimate interests (responding to your enquiry).
Who we share your data with
We don't sell your data. We may share it with:
- HMRC and other relevant authorities, where required to deliver our services or by law.
- Software providers we use to deliver our services, such as Xero, under their own data processing terms.
- Our professional body, ACCA, where relevant to regulatory compliance.
- Formspree, our contact form provider, to process and deliver enquiries submitted through this website.
How long we keep your data
We retain client records for as long as required by HMRC and by our professional and regulatory obligations. Enquiry data from people who don't go on to become clients is kept only as long as needed to respond, then deleted.
Your rights
Under UK GDPR, you have the right to:
- Access the personal data we hold about you.
- Have inaccurate data corrected.
- Request erasure of your data, where we're not required to keep it by law.
- Object to or restrict certain processing.
- Request a copy of your data in a portable format.
To exercise any of these rights, contact us at info@buildrightaccountant.co.uk. You also have the right to complain to the ICO at ico.org.uk if you're unhappy with how we've handled your data.
Cookies and third-party services
This website loads fonts from Google Fonts, which may involve your browser connecting to Google's servers. Our contact form is processed by Formspree. We don't currently use tracking or advertising cookies.
Changes to this policy
We may update this policy from time to time. The date at the top of this page shows when it was last revised.